Terms & Conditions

Welcome to Anna Gari Canteen! By accessing and using our website, services, and ordering food, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. General Terms

✅ By using our website or services, you confirm that you are at least 18 years old or have parental/guardian consent.
✅ We reserve the right to modify these terms at any time, and updates will be posted on this page.
✅ Continued use of our services after changes means you accept the revised terms.

2. Ordering & Payments

✔ Placing an Order: Once you place an order, it cannot be modified or canceled.
✔ Pricing: All prices are listed in [currency] and are subject to change without notice.
✔ Payment: We accept online payments via secure third-party payment processors. Cash-on-delivery (COD) may be available at select locations.
✔ Membership Plans: Prepaid meal memberships offer discounts on individual meal prices but are non-refundable and non-transferable.
✔ Taxes & Fees: Additional charges such as taxes or delivery fees may apply.

3. Membership & Meal Plans

🎟 Without Membership: $9.99 per meal
🎟 10-Meal Plan: $7.99 per meal
🎟 50-Meal Plan: $6.49 per meal
🎟 100-Meal Plan: $4.99 per meal

✅ Meal tokens are valid for 3 months from the date of purchase.
✅ Customers can pre-order specific items or select from available meals.
✅ A limit of 6 meals per customer per day applies.

4. Delivery & Pick-Up

🚚 Delivery: Available in selected areas. Delivery times may vary based on location, traffic, and availability.
📍 Pick-Up: Customers can collect their orders from the designated pick-up location.
⚠️ Missed Orders: If you fail to collect or receive your order, we are not responsible for refunds or replacements.

5. Refund & Cancellation Policy

❌ No Cancellations: Once an order is placed, it cannot be canceled or modified.
💰 No Refunds: All sales are final. Refunds are only issued in case of order errors or unavailability.
🔄 Quality Issues: If there’s a problem with your food, please report it within 24 hours for review.

6. Food Safety & Allergies

🍽   Fresh Ingredients: We prepare meals with high-quality ingredients.
⚠️ Allergen Disclaimer: Our food may contain nuts, dairy, gluten, soy, and other allergens. If you have dietary restrictions, please inform us before ordering.
❌ Food Handling: Once food is delivered or picked up, we are not responsible for storage or consumption safety.

7. User Conduct & Website Usage

🛑 Do not use our website for fraudulent, illegal, or harmful activities.
🛑 Do not attempt to hack, scrape, or misuse our platform.
🛑 Unauthorized use of our content, branding, or materials is strictly prohibited.

We reserve the right to suspend or terminate user accounts that violate these terms.

8. Liability & Disclaimers

⚠️ No Guarantees: We strive for accuracy, but we do not guarantee that our website, services, or food will be error-free, uninterrupted, or always available.
⚠️ Limited Liability: Annagari Canteen is not liable for indirect, incidental, or consequential damages arising from your use of our services.
⚠️ Force Majeure: We are not responsible for service disruptions due to natural disasters, pandemics, government actions, or other unforeseen events.

9. Intellectual Property

📝 All content, including menus, logos, branding, and website materials, is the exclusive property of Annagari Canteen.
🚫 You may not copy, distribute, or reproduce any of our content without prior written permission.

10. Governing Law & Dispute Resolution

⚖ These Terms & Conditions are governed by the laws of Country/State.
⚖ Any disputes will be resolved through mediation or arbitration before legal proceedings.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

📞 Phone: 860-544-0000
📧 Email: info@annagaricanteen.com
🌐 Website: https://annagaricanteen.com/

Thank you for trusting Anna Gari Canteen! 🍽️